?>
<li class="drop-menu">
<a href="/<?=AREA_URL?>/signup/"><span class="welcom-message">こんにちは、ゲストさん</span>会員登録・ログイン</a>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About'
include - APP/webroot/inc/header.php, line 197 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
<a href="/<?=AREA_URL?>/signup/"><span class="welcom-message">こんにちは、ゲストさん</span>会員登録・ログイン</a>
<ul class="drop__second-level">
<li><a href="/<?=AREA_URL?>/signup/">新規会員登録</a></li>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About'
include - APP/webroot/inc/header.php, line 199 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
<ul class="drop__second-level">
<li><a href="/<?=AREA_URL?>/signup/">新規会員登録</a></li>
<li><a href="/<?=AREA_URL?>/mypage/login/">ログイン</a></li>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About'
include - APP/webroot/inc/header.php, line 200 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
<li><a href="/<?=AREA_URL?>/signup/">新規会員登録</a></li>
<li><a href="/<?=AREA_URL?>/mypage/login/">ログイン</a></li>
<li><a href="/<?=AREA_URL?>/about/receiving-return/">受取・返却について</a></li>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About'
include - APP/webroot/inc/header.php, line 201 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
<a>ご利用方法</a>
<ul class="drop__second-level pos-use">
<li><a href="/<?=AREA_URL?>/about/receiving-return">受取・返却について</a></li>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About'
include - APP/webroot/inc/header.php, line 210 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
<ul class="drop__second-level pos-use">
<li><a href="/<?=AREA_URL?>/about/receiving-return">受取・返却について</a></li>
<li><a href="/<?=AREA_URL?>/about/cancel">キャンセルについて</a></li>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About'
include - APP/webroot/inc/header.php, line 211 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
<li><a href="/<?=AREA_URL?>/about/receiving-return">受取・返却について</a></li>
<li><a href="/<?=AREA_URL?>/about/cancel">キャンセルについて</a></li>
<li><a href="/<?=AREA_URL?>/about/compensation">補償サービスについて</a></li>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About'
include - APP/webroot/inc/header.php, line 212 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
<li><a href="/<?=AREA_URL?>/about/cancel">キャンセルについて</a></li>
<li><a href="/<?=AREA_URL?>/about/compensation">補償サービスについて</a></li>
<li><a href="/<?=AREA_URL?>/about/#payout">お支払い方法</a></li>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About'
include - APP/webroot/inc/header.php, line 213 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
<li><a href="/<?=AREA_URL?>/about/compensation">補償サービスについて</a></li>
<li><a href="/<?=AREA_URL?>/about/#payout">お支払い方法</a></li>
<li><a href="/<?=AREA_URL?>/#join-owner" >レンタルオーナーについて</a></li>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About'
include - APP/webroot/inc/header.php, line 214 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
</ul>
</li>
<li class="drop-menu"><a href="/<?=AREA_URL?>/about/faq/">よくある質問</a></li>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About'
include - APP/webroot/inc/header.php, line 217 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
<li class="drop-menu"><a href="/<?=AREA_URL?>/about/faq/">よくある質問</a></li>
<li>
<a href="/<?=AREA_URL?>/cart/">
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About'
include - APP/webroot/inc/header.php, line 219 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
こんにちはゲストさん
Warning (2): Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [APP/webroot/inc/header.php, line 268]?>
<p class="fz-18">こんにちはゲストさん</p>
<a href="/<?=AREA_URL?>/mypage/login/" class="btn_login mt-1em">ログインはこちら</a>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About' $cart_num = (int) 0
include - APP/webroot/inc/header.php, line 268 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
<p class="fz-18">こんにちはゲストさん</p>
<a href="/<?=AREA_URL?>/mypage/login/" class="btn_login mt-1em">ログインはこちら</a>
<a href="/<?=AREA_URL?>/signup/" class="btn_under mt-1em">新規会員登録はこちら</a>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About' $cart_num = (int) 0
include - APP/webroot/inc/header.php, line 269 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
<ul class="content_menu mt-2em">
<li>ソトリストの使い方</li>
<li><a href="/<?=AREA_URL?>/about">ご利用方法について</a></li>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About' $cart_num = (int) 0
include - APP/webroot/inc/header.php, line 277 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
<li>ソトリストの使い方</li>
<li><a href="/<?=AREA_URL?>/about">ご利用方法について</a></li>
<li><a href="/<?=AREA_URL?>/about/compensation">補償サービスについて</a></li>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About' $cart_num = (int) 0
include - APP/webroot/inc/header.php, line 278 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
<li><a href="/<?=AREA_URL?>/about">ご利用方法について</a></li>
<li><a href="/<?=AREA_URL?>/about/compensation">補償サービスについて</a></li>
<li><a href="/<?=AREA_URL?>/about/receiving-return">用品の受取・返却について</a></li>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About' $cart_num = (int) 0
include - APP/webroot/inc/header.php, line 279 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
<li><a href="/<?=AREA_URL?>/about/compensation">補償サービスについて</a></li>
<li><a href="/<?=AREA_URL?>/about/receiving-return">用品の受取・返却について</a></li>
<li><a href="/<?=AREA_URL?>/">お支払い方法</a></li>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About' $cart_num = (int) 0
include - APP/webroot/inc/header.php, line 280 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
<li><a href="/<?=AREA_URL?>/about/receiving-return">用品の受取・返却について</a></li>
<li><a href="/<?=AREA_URL?>/">お支払い方法</a></li>
<li><a href="/<?=AREA_URL?>/about/faq">よくある質問</a></li>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About' $cart_num = (int) 0
include - APP/webroot/inc/header.php, line 281 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
<li><a href="/<?=AREA_URL?>/">お支払い方法</a></li>
<li><a href="/<?=AREA_URL?>/about/faq">よくある質問</a></li>
<li><a href="/<?=AREA_URL?>/about/cancel">変更・キャンセルについて</a></li>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About' $cart_num = (int) 0
include - APP/webroot/inc/header.php, line 282 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
Warning (2): Use of undefined constant AREA_ID - assumed 'AREA_ID' (this will throw an Error in a future version of PHP) [APP/webroot/inc/header.php, line 288]Code Context<li>カテゴリーから探す</li>
<?php
if(AREA_ID==エリア沖縄) {
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About' $cart_num = (int) 0include - APP/webroot/inc/header.php, line 288 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
}
?>
<li><a href="/<?=AREA_URL?>/item/tent/" class="icon-tent">テント・タープ</a></li>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About' $cart_num = (int) 0
include - APP/webroot/inc/header.php, line 294 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
?>
<li><a href="/<?=AREA_URL?>/item/tent/" class="icon-tent">テント・タープ</a></li>
<li><a href="/<?=AREA_URL?>/item/chair/" class="icon-ch">チェア・テーブル</a></li>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About' $cart_num = (int) 0
include - APP/webroot/inc/header.php, line 295 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
<li><a href="/<?=AREA_URL?>/item/tent/" class="icon-tent">テント・タープ</a></li>
<li><a href="/<?=AREA_URL?>/item/chair/" class="icon-ch">チェア・テーブル</a></li>
<li><a href="/<?=AREA_URL?>/item/setitem/" class="icon-set">セット用品</a></li>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About' $cart_num = (int) 0
include - APP/webroot/inc/header.php, line 296 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
<li><a href="/<?=AREA_URL?>/item/chair/" class="icon-ch">チェア・テーブル</a></li>
<li><a href="/<?=AREA_URL?>/item/setitem/" class="icon-set">セット用品</a></li>
<li><a href="/<?=AREA_URL?>/item/cooking/" class="icon-cook">調理用品</a></li>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ', 'scripts_for_layout' => '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ', 'title_for_layout' => 'About' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問' $content_for_layout = ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 189 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> </dd> </dl> </li> </ul> <h2 id="cancel" class="faq-title">キャンセルについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約をキャンセルしたい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」よりキャンセルをおこなってください。 <img class="alignnone size-full wp-image-743 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAjAAAAHPAQMAAAB3E3J9AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADZJREFUGBntwTEBAAAAwiD7p14LL2AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwE+AaQABuvPIQwAAAABJRU5ErkJggg==" alt="" width="560" height="463" data-src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-743" src="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg" alt="" width="560" height="463" srcset="/composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 560w, /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg /composite/campsite_gear/images/pages/faq/faq-cancel_01.jpg 300w" sizes="(max-width: 560px) 100vw, 560px" data-eio="l" /></noscript> お客様の都合でキャンセルされた場合は、キャンセル料が発生する場合がございます。 ご利用開始日の3日前からキャンセル料が発生いたしますのでご注意ください。 キャンセル料については下記のページをご確認下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-trace').style.display = (document.getElementById('cakeErr684d7b16c5029-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>217</b>]<div id="cakeErr684d7b16c5029-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-code').style.display = (document.getElementById('cakeErr684d7b16c5029-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5029-context').style.display = (document.getElementById('cakeErr684d7b16c5029-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5029-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料については下記のページをご確認下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5029-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 217 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンセル料の支払いについて<span></span></dt> <dd class="accordion-single-content"> 会員登録時にご登録頂いたクレジットカードから決済させて頂きます。 キャンセル料は下記をご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-trace').style.display = (document.getElementById('cakeErr684d7b16c51c6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>227</b>]<div id="cakeErr684d7b16c51c6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-code').style.display = (document.getElementById('cakeErr684d7b16c51c6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c51c6-context').style.display = (document.getElementById('cakeErr684d7b16c51c6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c51c6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">キャンセル料は下記をご参照下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c51c6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 227 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> </ul> <h2 id="compensation" class="faq-title">補償サービスについて</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">補償サービスについて<span></span></dt> <dd class="accordion-single-content"> レンタルされるお客様すべてに補償サービスに加入していただきます。 1回の予約に対して補償サービス料1,000円(税込)が加算されます。 レンタルした商品が破損または、機能に影響を及ぼす汚れなどが生じた際に商品の修繕または、同等品購入等の費用に充当いたします。 補償金額の上限は10,000円までで超過する場合の不足金はお客様へ別途ご請求いたします。 詳しくはこちらをご確認ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-trace').style.display = (document.getElementById('cakeErr684d7b16c5344-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>245</b>]<div id="cakeErr684d7b16c5344-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-code').style.display = (document.getElementById('cakeErr684d7b16c5344-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5344-context').style.display = (document.getElementById('cakeErr684d7b16c5344-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5344-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご確認ください。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">保証サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5344-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 245 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">保証サービスについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル品を追加で予約した際に補償料がかかってしまう<span></span></dt> <dd class="accordion-single-content"> 受取日・返却日が同日のご予約は、分けてご予約しても補償料は1,000円のみとなります。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約のご注文はクレジットカード会社への請求時に追加さらた補償料を引いて決済の確定を行います。 </dd> </dl> </li> </ul> <h2 id="lost" class="faq-title">破損・紛失について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル用品を破損または紛失してしまった<span></span></dt> <dd class="accordion-single-content"> ご利用中のキャンプ用品を紛失・破損した場合は、お問い合わせフォーム、もしくはソトリスト公式LINEへ速やかにご連絡をください。 または、ご返却時に破損のご報告をよろしくお願いいたします。 破損した商品の状態を確認しメール等にて補償内容を ご連絡させていただきます。 補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-trace').style.display = (document.getElementById('cakeErr684d7b16c54b6-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>272</b>]<div id="cakeErr684d7b16c54b6-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-code').style.display = (document.getElementById('cakeErr684d7b16c54b6-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c54b6-context').style.display = (document.getElementById('cakeErr684d7b16c54b6-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c54b6-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">補償金額1万円を超えてしまう場合は、弁償代金を請求させていただきます。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c54b6-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 272 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE</a> 詳しくはこちらをご覧ください。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-trace').style.display = (document.getElementById('cakeErr684d7b16c5657-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>276</b>]<div id="cakeErr684d7b16c5657-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-code').style.display = (document.getElementById('cakeErr684d7b16c5657-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c5657-context').style.display = (document.getElementById('cakeErr684d7b16c5657-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c5657-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">詳しくはこちらをご覧ください。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/compensation/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">補償サービスについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c5657-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 276 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/compensation/" target="_blank" rel="noopener">補償サービスについて</a> </dd> </dl> </li> </ul> <!-- <h2 id="owner" class="faq-title">オーナー会員について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">オーナー会員の登録方法<span></span></dt> <dd class="accordion-single-content"> 以下のページよりオーナー会員登録を行ってください。 <a href="https://owner.sotolist-magazine.com/?_gl=1*mkg3jt*_ga*MTQzMzIzODc2LjE2NTM5NjE0MTE.*_ga_851443F37W*MTY1ODk4NjQxMS43NC4xLjE2NTg5OTAwMDEuNA..&_ga=2.39436835.142374488.1658730502-143323876.1653961411" target="_blank" rel="noopener">オーナー会員登録</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> アカウント削除・退会の旨をオーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> こちらからパスワードの再発行を行って下さい。 <a href="https://www.sotolist.com/owneradmin/forget/" target="_blank" rel="noopener">オーナー会員パスワード再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録した情報を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">銀行口座を変更したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">キャンプ用品を出品したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">預けた用品を持ち出したい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様ご自身が預けたキャンプ用品は無料で持ち出し可能です。 オーナー会員様専用ページより持ち出し申請を行ってください。 ただし、ほかのお客様から予約が入っていたり2週間前のご予約は出来ませんのでご注意ください。 <img class="alignnone size-full wp-image-751 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAIOAQMAAADNwSkmAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14MH2AAAAAAAAAAAAAAAAAAAAAAAAAA3AROFAABgmP+sgAAAABJRU5ErkJggg==" alt="" width="289" height="526" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-751" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg" alt="" width="289" height="526" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_02-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">出品の取り下げをしたい<span></span></dt> <dd class="accordion-single-content"> オーナー会員様専用ページのお問い合わせフォームかソトリスト公式LINEからご連絡下さい。 <img class="alignnone size-full wp-image-748 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASEAAAINAQMAAABLVVuIAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAHARN7gABgDjhCgAAAABJRU5ErkJggg==" alt="" width="289" height="525" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-748" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg" alt="" width="289" height="525" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01.jpg 289w, https://sotolist.com/mywp/wp-content/uploads/2022/07/owner_01-165x300.jpg 165w" sizes="(max-width: 289px) 100vw, 289px" data-eio="l" /></noscript> <a href="https://line.me/R/ti/p/@513hnwno" target="_blank" rel="noopener">ソトリスト公式LINE(富士山)</a> </dd> </dl> </li> </ul> --> <div class="text-center">解決できない場合は<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-trace').style.display = (document.getElementById('cakeErr684d7b16c57d3-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>388</b>]<div id="cakeErr684d7b16c57d3-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-code').style.display = (document.getElementById('cakeErr684d7b16c57d3-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c57d3-context').style.display = (document.getElementById('cakeErr684d7b16c57d3-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c57d3-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">div </span><span style="color: #007700">class=</span><span style="color: #DD0000">"text-center"</span><span style="color: #007700">></span><span style="color: #0000BB">解決できない場合は</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/"</span><span style="color: #007700">></span><span style="color: #0000BB">こちら</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">からお気軽にお問い合わせください。</span><span style="color: #007700"></</span><span style="color: #0000BB">div</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c57d3-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 388 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/">こちら</a>からお気軽にお問い合わせください。</div> </article> </div> </div> ' $scripts_for_layout = '<script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "item": { "@id": "https://www.sotolist.com/", "name": "ソトリスト" } }] } </script> <script> const accSingleTriggers = document.querySelectorAll('.js-acc-single-trigger'); accSingleTriggers.forEach(trigger => trigger.addEventListener('click', toggleAccordion)); function toggleAccordion() { const items = document.querySelectorAll('.js-acc-item'); const thisItem = this.parentNode; items.forEach(item => { if (thisItem == item) { thisItem.classList.toggle('is-open'); return; } // item.classList.remove('is-open'); }); } </script> ' $title_for_layout = 'About' $cart_num = (int) 0
include - APP/webroot/inc/header.php, line 297 include - APP/View/Layouts/default.ctp, line 137 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::renderLayout() - CORE/Cake/View/View.php, line 546 View::render() - CORE/Cake/View/View.php, line 481 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232
<li><a href="/<?=AREA_URL?>/item/setitem/" class="icon-set">セット用品</a></li>
<li><a href="/<?=AREA_URL?>/item/cooking/" class="icon-cook">調理用品</a></li>
<li><a href="/<?=AREA_URL?>/item/sleeping/" class="icon-sleep">寝袋・マット</a></li>
$viewFile = '/home/sites/sotolist/app/View/Layouts/default.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問', 'content_for_layout' => ' <div class="l-foundation-wrap"> <div class="content-wrap"> <nav id="breadcrumb"> <ol itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-trace').style.display = (document.getElementById('cakeErr684d7b16c4822-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>6</b>]<div id="cakeErr684d7b16c4822-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-code').style.display = (document.getElementById('cakeErr684d7b16c4822-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4822-context').style.display = (document.getElementById('cakeErr684d7b16c4822-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4822-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">ol itemscope itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/BreadcrumbList"</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">li itemscope itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"itemListElement" </span><span style="color: #0000BB">itemtype</span><span style="color: #007700">=</span><span style="color: #DD0000">"http://schema.org/ListItem"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a itemprop</span><span style="color: #007700">=</span><span style="color: #DD0000">"item" </span><span style="color: #0000BB">href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/"</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4822-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 6 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/"> <span itemprop="name">レンタルTOP</span> </a> <meta itemprop="position" content="1" /> </li> <li itemscope itemprop="itemListElement" itemtype="http://schema.org/ListItem"> <span itemprop="item"> <span itemprop="name">よくある質問</span> </span> <meta itemprop="position" content="2" /> </li> </ol> </nav> <h1>よくある質問</h1> <article> <div class="box-anchor"> <div class="btn-wrapper"> <div class="btn"><a href="#account">アカウント</a></div> <div class="btn"><a href="#reserve">予約について</a></div> <!-- <div class="btn"><a href="#delivery">配送サービスについて</a></div> --> <!-- <div class="btn"><a href="#receiving-return">受取・返却について</a></div> --> <div class="btn"><a href="#cancel">キャンセルについて</a></div> <div class="btn"><a href="#compensation">補償サービスについて</a></div> <div class="btn"><a href="#lost">破損・紛失について</a></div> <!-- <div class="btn"><a href="#owner">オーナー会員について</a></div> --> <!-- <div class="btn"><a href="#camp-site">キャンプ場の利用について</a></div> --> </div> </div> <h2 id="account" class="faq-title">アカウント</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">レンタル会員の新規登録方法<span></span></dt> <dd class="accordion-single-content"> 「<a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-trace').style.display = (document.getElementById('cakeErr684d7b16c49e0-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>46</b>]<div id="cakeErr684d7b16c49e0-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-code').style.display = (document.getElementById('cakeErr684d7b16c49e0-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c49e0-context').style.display = (document.getElementById('cakeErr684d7b16c49e0-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c49e0-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">レンタル会員の新規登録方法</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> 「</span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/signup/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">ソトリストアカウント登録</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">」から必要情報を入力の上、会員登録を行って下さい。</span></span></code></span></pre><pre id="cakeErr684d7b16c49e0-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 46 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/signup/" target="_blank" rel="noopener">ソトリストアカウント登録</a>」から必要情報を入力の上、会員登録を行って下さい。 尚、クレジットカードの登録が必須となります。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">アカウントの削除・退会をしたい<span></span></dt> <dd class="accordion-single-content"> <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-trace').style.display = (document.getElementById('cakeErr684d7b16c4b84-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>56</b>]<div id="cakeErr684d7b16c4b84-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-code').style.display = (document.getElementById('cakeErr684d7b16c4b84-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4b84-context').style.display = (document.getElementById('cakeErr684d7b16c4b84-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4b84-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dt </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-title js-acc-single-trigger"</span><span style="color: #007700">></span><span style="color: #0000BB">アカウントの削除・退会をしたい</span><span style="color: #007700"><</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">span</span><span style="color: #007700">></</span><span style="color: #0000BB">dt</span><span style="color: #007700">></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">dd </span><span style="color: #007700">class=</span><span style="color: #DD0000">"accordion-single-content"</span><span style="color: #007700">></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"> </span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span><span style="color: #0000BB">より退会についてを選択しご連絡ください。 </span><span style="color: #007700"></</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4b84-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 56 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/contact/" target="_blank" rel="noopener">お問い合わせフォーム</a>より退会についてを選択しご連絡ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインできない<span></span></dt> <dd class="accordion-single-content"> ログインは下記から行って下さい。 <img class="alignnone size-full wp-image-721 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAt8AAAFpAQMAAAB+v9ZyAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAADdJREFUGBntwYEAAAAAw6D7Uw/hAtUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAOAJgyUAAam9cpgAAAAASUVORK5CYII=" alt="" width="735" height="361" data-src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-721" src="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg" alt="" width="735" height="361" srcset="/composite/campsite_gear/images/pages/faq/faq-account_05.jpg 735w, https://sotolist.com/mywp/wp-content/uploads/2022/07/account_05-2-300x147.jpg 300w" sizes="(max-width: 735px) 100vw, 735px" data-eio="l" /></noscript> パスワードを忘れた方は、こちらから再発行をおこなって下さい。 <a href="https://sotolist.com/fujisan/forget/" target="_blank" rel="noopener">パスワードの再発行</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">ログインのメールアドレス・パスワードを変更したい<span></span></dt> <dd class="accordion-single-content"> ログイン後、マイページの「登録情報の確認・変更」から各情報を変更して下さい。 <img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAYUAAAHvAQMAAACBglE3AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAC5JREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgDMBYK4AAaYjG9YAAAAASUVORK5CYII=" alt="" width="389" height="495" class="alignnone size-full wp-image-712 lazyload" data-src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" decoding="async" data-srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" data-sizes="auto" /><noscript><img src=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg" alt="" width="389" height="495" class="alignnone size-full wp-image-712" srcset=" /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 389w, /composite/campsite_gear/images/pages/faq/faq-account_02.jpg 236w" sizes="(max-width: 389px) 100vw, 389px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録中のクレジットカードを変更したい<span></span></dt> <dd class="accordion-single-content"> マイページログイン後、「登録情報の確認・変更」から新しいクレジットカードの情報を登録して下さい。 <img class="alignnone size-full wp-image-716 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAA0AAAAJwAQMAAACaoJMYAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAFVJREFUGBntwQEBAAAAgqD+r3ZIwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALgU//AAAXNDfC0AAAAASUVORK5CYII=" alt="" width="832" height="624" data-src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" data-sizes="auto" /> <noscript><img class="alignnone size-full wp-image-716" src="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg" alt="" width="832" height="624" srcset="/composite/campsite_gear/images/pages/faq/faq-account_04.jpg 832w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 300w, /composite/campsite_gear/images/pages/faq/faq-account_04.jpg 768w" sizes="(max-width: 832px) 100vw, 832px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">登録完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> </ul> <h2 id="reserve" class="faq-title">予約について</h2> <ul class="faq-list"> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約した用品を変更したい<span></span></dt> <dd class="accordion-single-content"> 予約した用品を変更する場合は、マイページの「注文履歴」から一度キャンセルをおこなってから再度ご予約ください。 変更のタイミングによってはキャンセル料が発生する場合もあるためご注意ください。 <img class="alignnone size-full wp-image-736 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQkAAAG7AQMAAADqpPJZAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACZJREFUGBntwYEAAAAAw6D7U4/gBtUAAAAAAAAAAAAAAAAAAACeADyRAAGQMerBAAAAAElFTkSuQmCC" alt="" width="265" height="443" data-src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-736" src="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg" alt="" width="265" height="443" srcset="/composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 265w, /composite/campsite_gear/images/pages/faq/faq-reserve_03.jpg 179w" sizes="(max-width: 265px) 100vw, 265px" data-eio="l" /></noscript> キャンセル料の発生のタイミングについてはこちらをご参照下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-trace').style.display = (document.getElementById('cakeErr684d7b16c4d0a-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>115</b>]<div id="cakeErr684d7b16c4d0a-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-code').style.display = (document.getElementById('cakeErr684d7b16c4d0a-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4d0a-context').style.display = (document.getElementById('cakeErr684d7b16c4d0a-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4d0a-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <code><span style="color: #000000"><span style="color: #0000BB">キャンセル料の発生のタイミングについてはこちらをご参照下さい。</span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/about/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">予約変更・キャンセルについて</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">> </</span><span style="color: #0000BB">dd</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4d0a-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Front/About/faq.ctp' $dataForView = array( 'main_id' => 'faq', 'body_class' => 'page-about', 'meta_title' => 'よくある質問' ) $main_id = 'faq' $body_class = 'page-about' $meta_title = 'よくある質問'</pre><pre class="stack-trace">include - APP/View/Front/About/faq.ctp, line 115 View::_evaluate() - CORE/Cake/View/View.php, line 971 View::_render() - CORE/Cake/View/View.php, line 933 View::render() - CORE/Cake/View/View.php, line 473 Controller::render() - CORE/Cake/Controller/Controller.php, line 968 AboutController::faq() - APP/Controller/Front/AboutController.php, line 31 ReflectionMethod::invokeArgs() - [internal], line ?? Controller::invokeAction() - CORE/Cake/Controller/Controller.php, line 499 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 203 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 175 require - APP/webroot/cake_front_controller.php, line 119 [main] - APP/webroot/index.php, line 232</pre></div></pre>AREA_URL/about/" target="_blank" rel="noopener">予約変更・キャンセルについて</a> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">用品を追加でレンタルしたい<span></span></dt> <dd class="accordion-single-content"> 追加で新たにご予約下さい。 システム上、追加予約する際に補償料1,000円が加算されますが、 同日のご予約の場合は、決済時に補償料1,000円を引いて決済の確定を行います。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">当日の予約は可能ですか?<span></span></dt> <dd class="accordion-single-content"> ご予約日の前日お昼12時まで、ご予約可能(オンライン予約のみ)です。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">支払い方法について<span></span></dt> <dd class="accordion-single-content"> お支払いはクレジットカードのみです。 現在対応しているクレジットカード会社は下記です。 <img class="alignnone size-full wp-image-732 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAArgAAABaAQMAAABpHbfMAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAAB5JREFUGBntwQENAAAAwiD7p34ON2AAAAAAAAAAcCge8AABI/fWDQAAAABJRU5ErkJggg==" alt="" width="696" height="90" data-src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" decoding="async" data-srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-732" src="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png" alt="" width="696" height="90" srcset="https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1.png 696w, https://sotolist.com/mywp/wp-content/uploads/2022/07/reserve_01-1-300x39.png 300w" sizes="(max-width: 696px) 100vw, 696px" data-eio="l" /></noscript> VISA、Mastercard、JCB、AMERICAN EXPRESS、Diners Club、Discover </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">デビットカードの利用について<span></span></dt> <dd class="accordion-single-content"> 残高不足により決済が行えず、予約が完了しない場合がございます。 決済口座に余裕をもった金額をご入金ください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約完了のメールが届かない<span></span></dt> <dd class="accordion-single-content"> 自動的にごみ箱・迷惑メールフォルダに移動されている場合もありますのでご利用メールソフトの設定をご確認ください。 スマートフォンのメールアドレスをご利用の場合、設定によりメールが受信できない場合がございます。 指定受信設定をされている場合は、ドメイン「sotolist.com」を受信可能に設定してください。 </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">予約が確定しているか確認したい<span></span></dt> <dd class="accordion-single-content"> 【予約通知メールでのご確認】 reservation@sotolist.comから件名「【ソトリスト】ご予約ありがとうございます!」で ご予約内容が記載された自動返信メールが送信されております。 【マイページからのご確認】 マイページの注文履歴からご予約内容の確認が可能です。 <img class="alignnone size-full wp-image-727 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAScAAAGPAQMAAAAk24SBAAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACVJREFUGBntwQENAAAAwiD7p34PBwwAAAAAAAAAAAAAAAAAAC4EOzoAAasuxR0AAAAASUVORK5CYII=" alt="" width="295" height="399" data-src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-727" src="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg" alt="" width="295" height="399" srcset="/composite/campsite_gear/images/pages/faq/faq-account_08.jpg 295w, /composite/campsite_gear/images/pages/faq/faq-account_08.jpg 222w" sizes="(max-width: 295px) 100vw, 295px" data-eio="l" /></noscript> </dd> </dl> </li> <li class="accordion-single js-acc-single"> <dl class="accordion-single-item js-acc-item"> <dt class="accordion-single-title js-acc-single-trigger">領収書を発行してほしい<span></span></dt> <dd class="accordion-single-content"> マイページの「注文履歴」より、オンラインで発行可能です。 <img class="alignnone size-full wp-image-724 lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAASoAAAINAQMAAACztaB/AAAAA1BMVEUAAACnej3aAAAAAXRSTlMAQObYZgAAACpJREFUGBntwTEBAAAAwiD7p14KP2AAAAAAAAAAAAAAAAAAAAAAAAAAwFNP+wAB3xOHlQAAAABJRU5ErkJggg==" alt="" width="298" height="525" data-src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" decoding="async" data-srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" data-sizes="auto" /><noscript><img class="alignnone size-full wp-image-724" src="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg" alt="" width="298" height="525" srcset="/composite/campsite_gear/images/pages/faq/faq-account_06.jpg 298w, /composite/campsite_gear/images/pages/faq/faq-account_06.jpg 170w" sizes="(max-width: 298px) 100vw, 298px" data-eio="l" /></noscript> 名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。 <a href="/<pre class="cake-error"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-trace').style.display = (document.getElementById('cakeErr684d7b16c4eb4-trace').style.display == 'none' ? '' : 'none');"><b>Warning</b> (2)</a>: Use of undefined constant AREA_URL - assumed 'AREA_URL' (this will throw an Error in a future version of PHP) [<b>APP/View/Front/About/faq.ctp</b>, line <b>189</b>]<div id="cakeErr684d7b16c4eb4-trace" class="cake-stack-trace" style="display: none;"><a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-code').style.display = (document.getElementById('cakeErr684d7b16c4eb4-code').style.display == 'none' ? '' : 'none')">Code</a> <a href="javascript:void(0);" onclick="document.getElementById('cakeErr684d7b16c4eb4-context').style.display = (document.getElementById('cakeErr684d7b16c4eb4-context').style.display == 'none' ? '' : 'none')">Context</a><pre id="cakeErr684d7b16c4eb4-code" class="cake-code-dump" style="display: none;"><code><span style="color: #000000"><span style="color: #0000BB">名義を法人名や団体名にするなど変更が必要な場合は、下記から事前にご連絡下さい。 お問い合わせの際は、「R」から始まる予約IDも合わせてお知らせ下さい。</span></span></code> <code><span style="color: #000000"><span style="color: #0000BB"></span></span></code> <span class="code-highlight"><code><span style="color: #000000"><span style="color: #0000BB"></span><span style="color: #007700"><</span><span style="color: #0000BB">a href</span><span style="color: #007700">=</span><span style="color: #DD0000">"/<?=AREA_URL?>/contact/" </span><span style="color: #0000BB">target</span><span style="color: #007700">=</span><span style="color: #DD0000">"_blank" </span><span style="color: #0000BB">rel</span><span style="color: #007700">=</span><span style="color: #DD0000">"noopener"</span><span style="color: #007700">></span><span style="color: #0000BB">お問い合わせフォーム</span><span style="color: #007700"></</span><span style="color: #0000BB">a</span><span style="color: #007700">></span></span></code></span></pre><pre id="cakeErr684d7b16c4eb4-context" class="cake-context" style="display: none;">$viewFile = '/home/sites/sotolist/app/View/Fro